Shipping policy

Shipping Policy

Effective Date: May 8, 2026

Thank you for shopping with TarpBoss. We are committed to providing fast and reliable shipping for all orders.

Order Processing

Orders are typically processed within 1–2 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may be delayed during high-volume periods, severe weather, or carrier disruptions.

Free Shipping Offer

We offer free shipping on qualifying orders over $2,000 within eligible service areas in the continental United States.

Free shipping applies only to standard shipping methods and may exclude:

  • Oversized freight shipments
  • Remote delivery locations
  • Liftgate service
  • Residential freight delivery
  • Special-order or custom products

TarpBoss reserves the right to determine eligibility for free shipping based on product size, weight, and delivery location.

Shipping Methods

We ship using trusted carriers, including:

  • UPS
  • FedEx
  • USPS
  • Freight carriers for oversized or heavy items

Shipping method may vary depending on product size, weight, and destination.

Delivery Estimates

Estimated delivery times:

  • Standard Shipping: 2–7 business days
  • Freight Deliveries: 3–10 business days

Delivery times are estimates only and are not guaranteed.

Freight & Oversized Items

Large or heavy products such as:

  • Headache racks
  • Toolboxes
  • Bulk strap orders
  • Pallet shipments

may require freight shipping.

The customer may be contacted after purchase regarding:

  • Freight delivery scheduling
  • Commercial vs residential delivery
  • Liftgate requirements
  • Additional freight charges for remote areas

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Product weight
  • Dimensions
  • Destination
  • Shipping method

Additional charges may apply for:

  • Oversized freight
  • Residential freight delivery
  • Liftgate service
  • Re-delivery requests

Order Tracking

Tracking information will be provided once the order ships.

Please allow up to 24 hours for tracking updates to appear.

Lost, Delayed, or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery.

Please keep all packaging materials and provide photos of any damage to assist with claims.

TarpBoss is not responsible for delays caused by carriers, weather, or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping charges for reshipment.

Local Delivery / Pickup

Local delivery or pickup may be available for select orders in the Chicagoland area.

Please contact us before ordering for availability and scheduling.

Contact Information

TarpBoss Inc.
Elgin, Illinois, USA

Phone: +1(224)-444-4544
Email: 1685 Fleetwood dr, Elgin, IL, 60123