Order tracking is currently handled by phone — and it's fast.

Call us at (224) 444-4544 and we'll tell you exactly where your order is. Have your order number ready — it's in your order confirmation email.

What to expect

Local pickup (Elgin, IL): most orders are ready the same day. We'll confirm by phone when your order is ready to grab at 1685 Fleetwood Drive.

Chicagoland delivery: we schedule delivery with you directly by phone, so you always know when your gear is arriving.

Hours: Monday–Sunday — talk to a human, not a machine.

Online order tracking is coming to the website soon. Until then, one quick call gets you an answer in under a minute.

Questions about an order? You can also send us a message.